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How Can You Make Every Waxing Client Rave About Your Service?

pre post waxing irritation at Vogue Beauty

The answer is very simple – use pre and post waxing products. Whether it is hard or strip wax, preparing the skin for the treatment is of primary importance. And after waxing, you can do more than just soften the skin with lotion. Pre and post waxing products are the keys to stopping skin irritation in its tracks.

Pre-Wax Preparation

Pre-waxing products prep the skin, and allow the wax to do its primary job- adhere to the hair. Dead skin cells are sloughed off rapidly by the body’s repair system. A week or so without shaving before a wax treatment allows those cells to pile up.A pre-wax cleanser (Lycotane Skin Cleanser, or  Harley Pre-wax Cleanser and Toner) clears away those dead skin cells, and frees any trapped oils or dirt.

Then the pre-wax oil or lotion ( Mancine Pre Wax Oil or Lotion Lycon Pre Wax OilHarley Pre Wax Oil ) protects the skin from too much adhesion or drag on the skin when the wax is removed. The wax will adhere to the hair only, shrink-wrap it, and have enough grab to remove from the roots.

True, waxing also removes that dead skin layer also, but without the proper preparation, the waxing treatment can irritate the skin and result in hair breakage at the skin surface instead. When a hair breaks at the surface, the result can be an ugly ingrown hair bump.

By leaving the skin unprepped, you may have to re-apply wax to certain areas, to attain complete hair removal. Re-application can be irritating to some sensitive areas.

Now, on to after-the-wax:

Why use post-wax

A post-wax oil or lotion is a no-brainer for removing wax residue. When using strip wax, there can be residual lines of wax from the edges of the strip, and the easiest way to clean up is to apply a small amount of lotion to lift it.

Primarily, a good post-wax lotion or oil should be used after wax treatments for the purpose of calming and moisturizing the skin. The key here is to reduce the potential for swelling, irritation or ingrown hair.

Proper removal of wax goes a long way to prevent this, ( see The Waxing Queen’s video for tips on wax removal) but a topical agent that refreshes the skin will also help.

Ingredients known to be effective in calming skin such as Chamomile, Allantoin and Tazman Berry and Tea Tree oil are included in these post products. Tea Tree oil acts as an anti-bacterial agent and cleanses any dirt and dead skin leaving the skin clean and fresh. here are our favorite post-wax products: Mancine’s Ultimate Finish,  Harley After Wax Oil,  Lycon’s Perfect Finish.

Preventing ingrown hairs

Products designed specifically for preventing ingrown hair work by helps reduce inflammation and swelling of the hair follicle that can occur as the result of hair removal. Natural anti-bacterial ingredients like witch hazel and aloe vera prevent infection and moisturize.

And exfolliants help to clear the hair follicles that can clog from wax residual or sweat and oils. When the hair follicle is blocked, ingrown hairs and razor rash will develop.

We recommend that you send your clients home with an ingrown banisher like Lycon’s X-it formulas or Mancine’s Ingrown Zone. They will love the results, and be back for a repeat treatment!

Now, what products will you use to create that perfect waxing treatment that ALL your clients will rave about?? Here is your shopping list:

Pre wax cleanser

Pre wax oil or lotion

Post wax finisher

Post treatment ingrown hair banisher- check out our special pricing for your retail shelves!

We have strips, rolls, applicators, wax pots and more at Vogue Beauty!

 

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Why use pre and post wax products

pre waxed-legs

There are many reasons why you should use pre and post wax products for every waxing application.

We talk a lot about how to get repeat business by creating a lasting impression on your client. So again, we will stress that- 1) taking the extra steps needed to set you apart from other salons, 2) skilled treatments with high-quality products and 3) making the client feel special- will go much farther to ensure repeat business than trying to compete by cutting your fees.

Using pre and post waxing products answer each of those points. So, let’s consider each of the steps in pre and post waxing.

Pre Wax Treatment:

Even if your client has followed your pre wax  instructions at home, you will still want to ensure that the skin is clean of trapped oils and perspiration or makeup and moisturizing creams. Your client’s skin should be a clean slate, prepared to take the wax and release the hair.

Cleanse

Before applying the wax, prepare your client’s skin with a cleanser. Try Lycon’s  Lycotane to gently remove surface oils, perspiration, pollution, make-up and any other lotions. Lycotane can also be used after waxing, to cleanse the skin and to help close the hair follicles.

Mancine’s Pre-Wax Lotion removes moisturizing creams, surface bacteria and perspiration. Pre wax lotion also prevents the wax from becoming tacky. This lotion has a pleasant fragrance and dries fast.

Harley Pre Wax Cleanser does more than just cleanse the skin. It also re-balances the PH level of the skin, tightening pores to maximize your waxing results. See all of Harley Waxing products here.

Moisturize:

Once the skin has been cleansed, add a small amount of a pre wax moisturizer that is specifically designed to prepare the skin for waxing. Just be sure the moisturizer you use absorbs into the skin and does not leave a residue.

Mancine pre wax oil softens and prepares the skin prior to waxing. The treatment prevents wax from sticking to the skin, minimizing skin drag and making waxing comfortable, clean and efficient. Also available are Harley Pre Care Oil and Lycon Pre Wax Oil, designed protect and pamper the skin.

Post Wax Treatment

After the treatment, you want your client to walk away feeling pampered, with glowing, soft skin. You want to minimize any chances of breakout or ingrown hairs, and create a pleasant memory of the experience. Post wax products are designed to do all of that- return the proper moisture balance and also soothe and calm the skin.

Rehydrate

Clear away any wax residue with Mancine Ultimate Finish, which is suitable for use on both face and body. Leaves your client feeling wonderfully relaxed and calm with skin feeling silky smooth. Lycon Perfect Finish can be mixed with Tea-Tree Soothe for a lighter, less oily finish.

A side note here, Tea Tree oil acts as an anti-bacterial agent and cleanses any remaining dead skin cells. It can reduce skin irritation, redness and the possibility of any ingrowing hairs. Harley Waxing  After Care Oil contains Tea Tree oil and will condition the skin and leave a silky smooth finish.

To moisturize again after waxing- send client home with sample of Lycon Aloe Vera Soothing Gel. The gel moisturizer provides immediate, soothing hydration for the face and body. Your client will notice a reduction in any skin irritation or redness, if their skin type is sensitive.

 

Here are some tips that you can pass along to your clients.

WAIT

Waxing isn’t a spur-of-the-moment decision. To achieve the best results, you will need some time to prepare the area to be waxed.  It is an especially bad idea to wax for the first time just before a sunny or active vacation or a special occasion. Try out waxing at least 6 weeks before the big day to make sure of your skin’s reaction and experience.

CHECK

Check carefully for and inflammation, sunburn (ouch!) or cuts and bruises before your appointment. You should postpone your treatment until you have healed completely. Also,  moles should be marked and pointed out to the therapist so that the proper protection can be used.

STOP

Certain medications can sensitize skin to waxing. Products containing retinol that are used in an area that you want to wax must be stopped for two weeks before waxing. Also, some antibiotics and prescriptions like Accutane can cause skin sensitivity. Don’t stop your prescriptions without the advice of your doctor.

Some report that they experience more skin sensitivity if waxing during the week of menstruation. Plan ahead, book your appointment a week later.

PREPARE

Keep the skin moisturized up to your appointment. Don’t moisturize on the day of- your wax treatment includes pre and post wax moisturizing.

A regular routine of exfoliation is essential. But don’t exfoliate the area to be waxed the day of your waxing appointment.

Waxes can effectively remove hairs as short as 1mm. But for the best results, a week or two worth of grow-out is ideal. The hair needs to be long enough for the wax to grip it, but short enough that it doesn’t lessen adhesion. Your therapist can trim too-long hair to the appropriate length if needed.

DRINK!

Hydrate. When you don’t drink enough water, your skin is the first to show it. The pull when removing the wax may cause more discomfort and leave the skin irritated. Drink water; beverages with caffeine or alcohol  dehydrate!

after waxing tips:

Stay hydrated! Again, water, water, WATER!

Avoid heat- No soaking in the tub, sun tanning, saunas or steam rooms for 48 hours.

Avoid strenuous workouts the day of treatment.

No deodorant for underarm waxing

No tight clothing that to rub or irritate the waxed area.

Fight bumps by using Lycon’s Ingrown X-It. It effectively reduces the potential and any discomfort of ingrown hairs.

Use Ingrown Zone hair retardant a product that actually slows and softens future hair growth so waxing becomes easier and more comfortable. you’ll find that it will take longer for the hair to start growing back.

 

Shop all of Vogue Beauty’s pre and post waxing products here>>>

 

 

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6 ways to grow your waxing business – by Lydia Jordane

Grow your waxing business by Lydia Jordane, Lycon Precision Wax - Vogue Beauty

This article first appeared on Spa Standard an excellent site for continuing education.

Want to grow your salon or spa profits?

Waxing is a high demand, repeat service that is very profitable, with low overhead!  In 2015, IBIS World Reports has valued the hair removal industry revenue at $598.1 million! The projected  growth is 3.0% in 2016. (1)

The key to a successful waxing business is using the right products in conjunction with techniques learned through proper training. By following these tips, your business will grow. As more clients get more areas waxed, they will tell their friends!

Education

To have a thorough understanding of the correct products and the best techniques is the foundation of a superior waxing service. For example, eyebrows and Brazilians are two of the most requested treatments.  They require some more advanced technique training, but it is not difficult at all to master, and become a waxing guru in your own right.  Technicians should provide a skin consultation for new clients to determine the best wax and procedures to apply, and also recommend the appropriate after-care products. Hands-on waxing training, with lots of practice, are the keys to providing the best expert waxing treatments and to keep your clients coming back for more!

Choose the right wax

Have both a strip wax and hard wax on hand. Strip wax is excellent for the larger body areas and a hard wax is best for the more delicate and potentially sensitive areas such as the face, underarms and the bikini zone. Using superior quality waxes, together with the right pre and post waxing lotions during the treatment and the right waxing techniques, are fundamental for a superior waxing service. The waxes you use must be low-temperature, pliable and smooth, remove the shortest hairs as well as fine hairs.  It is important the wax contains ingredients that protect, soothe and hydrate the skin while you wax. The wax should smell delicious and do not create skin redness or irritation. Strip waxes should not leave a sticky residue behind on the skin.

Recommend after-care solutions

Clients will appreciate products that make the waxing process easier and more comfortable. In particular, the  home care before a Brazilian treatment is essential. Before performing the waxing service, explain to clients that the skin in the intimate area tends to be dry, preventing the hair from being easily removed from the root. Explain the solutions available  that can aid in correcting the issues. Also explain the benefits of and how after-care products will allow them to stay smooth longer.

Provide eyebrow and lip services

Adding a speedy eyebrow or lip wax to your service menu is an easy way to grow your business! For example, include a waxing area at your makeup bar to allow for a quick eyebrow wax, especially for walk-ins. Eyebrow and lip areas use the least amount of wax per treatment and can be done quickly.  They are also easy as an add-on to other services a client may be having.

Read “How to Achieve a Perfect Brow” for great suggestions!

Don’t forget about men!

Male waxing continues to grow in popularity as men discover the benefits and comfort of being hair-free.  List your male grooming services separately from other treatments so men feel more comfortable in booking an appointment.  Doing so signifies that male services are the norm, not simply squeezed in. Chests and backs are the more popular waxing offerings for men.  Make sure you choose the right wax for strong and stubborn hair growth that is still very gentle on the skin.  Your technicians need to be properly trained and use the right pre and post waxing lotions, as men can be quite sensitive with their coarse and dense hair growth.

Offer membership pricing

While facials and massages are viewed as luxury services, waxing is seen as a necessity you can’t do without. As clients start waxing and experience the long-term benefits, it quickly becomes a part of their beauty routine that easily fits into most budgets. Membership priced packages give you the profits up-front while providing your clients value for their money.  To increase sign-ups, highlight the cost-savings and extra membership perks on your website, in-store and on social media!

Recommendations:

After-care solutions: Lycon’s Ingrown X-It line

The best wax choice for brow and delicate facial hair: Lycojet Lavender

The perfect wax for male waxing: Manifico!

 

(1) IBIS World Reports; Industry market research; US industry reports (NAICS), Hair loss treatment & removal; Industry outlook; Revenue outlook

 

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The Unique Challenges of Male Waxing

Male waxing challenges on Vogue Beauty Blog

Male waxing is growing in popularity, doubling clientele in the last 3 years. From backs to chests, toes and knuckles, sideburns and even the ‘Bro’zilian, men are becoming regular customers. Fighting unwanted body hair is as important to men as it is to women.

As a therapist, there are a few considerations to keep in mind for your male clients. We are happy to share with you the following tips and recommendations from each of our wax line manufacturers, with excerpts from Lycon’s Lydia Jordane and more.

Male waxing and pain sensitivity

Men may seem more sensitive to the pain of waxing than women because their hair tends to be rooted more deeply. The hair shaft is also larger, which means that the follicle can become irritated when hair is removed. Males newer to waxing may experience some inflammation following their first wax. Discuss the potential reaction with your client if he is new to waxing.

Also keep in mind that there are more hairs per patch when waxing a male client. As each hair follicle is attached to its own nerve ending, waxing can seem more painful than it is for women.

It is more comfortable to remove hair in smaller patches, although this will extend the total treatment time. Remember to apply pressure longer after each pull to reduce swelling and irritation.

What areas are the most sensitive?

The answer may vary from client to client, but we would pick the back of the neck and the Lats.
Why is the back of the neck so sensitive? There are clusters of nerve-endings on the back of the neck designed to warn a person of an attack from behind. The pain response is often quick and sharp, so apply additional pressure after each pull.

The “Lats” (Latissium Dorsi muscles) have the most nerve endings. The Lats run under the arms and towards the spine, forming the widest part of the back.

Preparation goes a long way

Use a pre-waxing oil before wax application and follow the treatment with a skin conditioning lotion afterwards.

Hard wax is best on the more sensitive areas, such as the center of the chest, widest part of the back, and nape of the neck.

Lycon:

Lycon recommends to use Manifico or Azulene hard wax to grip tough hairs, not skin. Cleanse the skin with Lycotane Cleanser before treating the area. After waxing, use the Soothing Cream to re-moisturize the area.  Send the client home with Lycon’s new Anti-Bump Foaming Gel for an easy way to prevent ingrown hairs.

Mancine:

Mancine has several recommended hard waxes, the most popular is Pure Olive Oil hard wax, followed by Mancine’s Ingrown Zone cream or spray. This formula is designed to lessen the inflammation and swelling of the hair follicle.

Harley:

Harley designed their Harley Gold Strip Wax specifically for larger areas, like the back, arms, legs and chest. Use Harley Cleanser and Toner pre-wax, and then end the treatment with Harley After Care Oil.

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How To Treat and Prevent Ingrown Hair

anatomy of our skin

*An abbreviated version of this article was published first as a Linkedin post 6/15/15

Ingrown hair- man or woman, we all experience them from time to time. For men, the problem is most common at the chin line or neck. Women seem to have the most trouble on the back of the legs, folds of skin or underarms. To understand how to prevent ingrown hair, it helps to understand the reasons why ingrown hairs form, and what to do to inhibit their development.

anatomy of our skin
anatomy of our skin

Overview: Skin facts related to ingrown hairs

The top two layers of the epidermis (Stratum corneum and the Stratum lucidum) are made up of mature or flattened cells and dead skin cells called Keratinocytes. These cells are constantly shed and replaced by cells from the lower layers of the epidermis.

The hair follicle is a little pocket of epidermis embedded deep the dermis. Hair itself is made up of the protein keratin. Hair and skin are protected by oils and cooled by sweat that are produced in small glands found throughout the skin and hair follicle.

So, shedding dead skin cells and buildup of keratin deposits, and also sweat and oils all contribute to a clogged hair follicle, or ingrown hair.

What is an ingrown hair?

Razor bumps, boils, ingrown hair….are they all the same thing?

Yes, in fact, all start out the same way. An ingrown hair is usually a coarse and curly hair that has looped back on itself and grows back into the skin. This can happen when the hair is cut, and then has a sharpened, beveled edge that can poke back into the skin. The result is a red bump, or bumps in an area. If the skin becomes infected, a boil can result.

Infected ingrown hairs could become quite serious, as this Cosmo article relates. If you notice that a client has many ingrown hairs, especially if the bumps are red, painful or pus filled, recommend that the client see their dermatologist for treatment right away.

What causes ingrown hairs?

Dull razors that cut the hair leaving it with a jagged edge, and a buildup of dead skin cells or oils and dirt that clog the hair follicle are a few reasons. Using fresh razors, or an electric razor can lessen the chances of developing razor bumps. Treatments such as waxing, electrolysis or hair removal creams are a good way to avoid ingrown hair.

At times, a client will ask if waxing causes ingrown hairs. The answer: Instead of causing ingrown hairs, a good wax treatment is a great way to exfoliate the skin. Exfoliation removes the debris that can clog the follicle and prevent the hair from growing out.

Is waxing better than shaving?

As a therapist, you know the benefits of a complete waxing treatment. Explain to your client each step:

  • Pre-waxing treatments cleanse and hydrate the skin of the dirt, oils and dead skin that could cause ingrown hair.

  • The wax removal exfoliates the skin, leaving the skin refreshed. Certain waxes have anti-inflammatory ingredients to help reduce any skin irritation. It is a good idea to have several choices of wax on hand to address different skin and hair types.

  • Using a post-wax treatment finalizes the skin, giving it much needed moisture.

  • The final step is your client’s best friend- using a product like Ingrown X-it by Lycon or Ingrown Zone by Mancine. Both formulas contain ingredients to reduce inflammation, clear pores and fight bacteria and are available in a cream or a convenient spray. You can send them home with a bottle for use in between treatments!

Your clients will appreciate your expertise on the subject and the knowledge you share with them. No doubt, many will become regular clients when they see the results of your treatments on their own skin!